Terms and Conditions

Last updated: 12/17/2025

Welcome to elevenoman (https://elevenoman.com). These Terms and Conditions ("Terms") govern your use of our website and services, including real estate listings (villas, apartments, and land) and our e-commerce shop for merchandise products. By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

1. Definitions

• "Website" refers to elevenoman.com
• "Company", "we", "us", or "our" refers to elevenoman
• "User", "you", or "your" refers to any person accessing or using the Website
• "Services" refers to real estate services and e-commerce sales offered through the Website

2. Use of the Website

You agree to use the Website only for lawful purposes and in a way that does not violate applicable laws or regulations of the Sultanate of Oman or international laws where applicable.

You must not:

• Use the Website for fraudulent or misleading purposes
• Interfere with the security or functionality of the Website
• Attempt unauthorized access to any part of the Website
• Copy, reproduce, or exploit Website content without written permission

3. Real Estate Listings and Services

• Property listings (villas, apartments, and land) are provided for informational purposes only.
• Availability, pricing, images, and specifications may change without prior notice.
• Listing information is based on details provided by property owners, developers, or partners, and while we strive for accuracy, we do not guarantee completeness or correctness.
• Viewing appointments, negotiations, and transactions are subject to separate agreements and applicable laws of Oman.

elevenoman does not provide legal or financial advice. Users are encouraged to conduct their own due diligence before entering into any property transaction.

4. E-Commerce Shop (Merchandise Sales)

• Our Website may offer merchandise products for sale now or in the future.
• Prices, product descriptions, availability, and delivery timelines are subject to change without notice.
• By placing an order, you confirm that all information provided is accurate and complete.
• We reserve the right to refuse or cancel orders at our discretion, including cases of pricing errors or suspected fraud.

Payment processing is handled by third-party payment providers, and we do not store full payment card details.

5. Shipping, Returns, and Refunds

Shipping, return, and refund terms for merchandise purchases will be governed by our separate Refund and Return Policy, which will be made available on the Website.

6. Intellectual Property

All content on the Website, including text, images, logos, graphics, videos, and designs, is the property of elevenoman or its licensors and is protected by intellectual property laws.

You may not use, reproduce, distribute, or modify any Website content without prior written consent from elevenoman.

7. Third-Party Links and Services

The Website may contain links to third-party websites, services, or tools. We are not responsible for the content, policies, or practices of any third-party websites. Accessing third-party services is at your own risk.

8. Limitation of Liability

To the maximum extent permitted by law, elevenoman shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:

• Use or inability to use the Website
• Reliance on property listings or Website content
• Delays, errors, or interruptions in Website operation
• E-commerce transactions conducted through third-party payment providers

9. Indemnification

You agree to indemnify and hold harmless elevenoman, its directors, employees, partners, and affiliates from any claims, damages, losses, or expenses arising from your use of the Website or violation of these Terms.

10. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use personal information.

11. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the revised Terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Sultanate of Oman, without regard to conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: info@elevenoman.com

Phone: +968 9911 2411

Address: 3rd Floor, Tathmeer 22, Al Khoud 7, Muscat, Oman